You don't have to worry when you shop on ALDKitchen.
We want you to have a great shopping experience. That's why we offer the 30-days Money Back
You are entitled to the Extended Manufactured warranty if you purchased an ALD Kitchen product with any oddicial retailer
We do our best to make ALDKitchen returns easy and convenient. You may return items purchased on ALDKitchen.com within 30 days of purchase for a full refund of your product purchase price or replacement. Return shipping is FREE for most orders.
For products purchased outside of ALDKitchen.com: We are only able to process returns and exchanges for products purchased with official dealers. If you are experiencing problems with your ALD Kitchen product purchased in a retail location or through a trade partner website, you still can claim your warranty with us. The claim couldn't be filed with a retailer and on our website at the same time. If you open the case with a retailer or marketplace, this warranty could be canceled and you will need to refer to that seller's returns policy.
Sometimes we need a little maintenance. When your ALDKitchen appliances do the same, you can always contact us and we will send replacement parts designed specifically to match your product.
If you have additional questions, please contact our Customer Service.