Warranty Program

RETURNS & EXCHANGES

We offer an extended return period for our products, which allows you to receive a full refund of the purchase price or a replacement product. Please note that our Terms and Conditions apply to customized products and non-US orders. We encourage you to read them carefully.

REPLACEMENT PARTS PROGRAM

We understand that sometimes your ALDKitchen appliances may need a little maintenance. If you encounter any issues, you can always contact us and we will be happy to assist you by sending replacement parts that are specifically designed to match your product.

REPAIR SERVICES

To make warranty repairs easier, ALDKitchen has authorized service centers located throughout the region. If needed, repairs can also be done locally at a workshop, with costs reimbursed according to our warranty terms and conditions.

Request an existing Warranty

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REQUEST WARRANTY

If you made a purchase from a platform other than aldkitchen.com, you can still apply for Extended Warranty program.

However, if you made your purchase on aldkitchen.com, there's no need to apply for our Extended Warranty. Your order is automatically eligible for this coverage and there's no activation required on your part.

Problem with my Product

Claim a warranty as simply as it's possible
CLAIM WARRANTY

If you are experiencing issues with your ALDKitchen product purchased from a seller outside of our website (such as Amazon, Walmart, or other platforms), you may still be eligible to claim a warranty with us. However, we recommend that you contact us first before filing a claim with the seller, as the extended warranty may be waived if you go through a second-party seller first.

“Dear valued customer,

At ALDKitchen, we are committed to providing you with the best possible buying experience. We strive to ensure that you feel safe and confident while shopping with us, and we are constantly working to improve our warranty program to better serve your needs.

Thank you for choosing ALDKitchen as your source for quality products and exceptional customer service. We hope that you enjoy a cozy and comfortable shopping experience on our store, and we look forward to serving you again in the future“

CEO "ALD Professional Kitchen Equipment"

ALDKitchen
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